Privacy Policy

Who we are

Our website address is: https://www.trophealth.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When using our website or emailing Tropical Health your personal information will only be collected if you choose to submit it.  We collect personal information from you when:

You make an enquiry on our website to the supplied email address

You apply for a job that we advertise or send your CV to us for our database

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The personal data that we collect includes:

• Online identity data including name, title, date of birth, job title and place of work, nationality and passport details.
• Contact data which includes personal email addresses, telephone numbers and business contact number.
• Website usage data: information on how you use our website

Who we share your data with

It is possible that we may send your information to a third-party service provider, or partner organisation  for the purpose of completing operational tasks and services for you on our behalf.  We will always inform you of our intention to share your information when we request it

We only disclose necessary personal data to any third party and with your consent.   We require all partners and third party contractors to keep your information secure and not to use it for their own direct marketing purposes.

If we are required to share your data, by law, we will abide by the laws.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  More details on your own data rights please go to ICO.org https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Where we send your data

• Visitor comments may be checked through an automated spam detection service.
• Tropical Health will only share your data with a limited number of staff at internally and only when it is required in the running of our business.
• Tropical Health will not pass your personal data to a third party without your prior consent.
• Tropical Health does not share your person data with any third party monitoring or marketing agents.

If you are using this website from within the European Economic Area (EEA) it is our duty to inform you that your data may be transferred outside of the the EEA for the purposes of our business operations.  The information which you provide on this website to Tropical Health may be transferred to countries outside the EEA. Your data shared may include passport data and your CV.  The countries outside of the EEA may not have such stringent data protection laws as within the EEA (GDPR 2018).  By submitting your personal data you agree to this transfer of data, storage and processing outside of the EEA.

If we do transfer your information outside of the EEA, we will ensure that security measures are in place to ensure that your privacy rights continue to be protected.  If you use our website while you are outside the EEA, your information may be transferred outside of the EEA in order to provide you with those services.

Your contact information

Tropical Health would like to ensure that the information we hold on you is updated so if you change your email address or contact telephone numbers, please contact us, either at info@trophealth.com or via your main contact point within the organisation.

Additional information

How we protect your data

We have appropriate security measures in place to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

What data breach procedures we have in place

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

What third parties we receive data from

We may receive personal data about you from various third parties and public sources as set out below:

• Analytics providers and search information providers, such as Google based outside the European Union (“EU”);
• Publicly availably sources such as the UK Companies House or equivalent in other countries that we do business in;
• Background screening providers based inside and outside the EU possibly including disclosure and barring Service in respect of criminal convictions or its equivalent in other jurisdictions;
• Named referees in connection with a job application;
• Background check providers in connection with an application to work with us as a consultant or employee including due diligence checks;

What automated decision making and/or profiling we do with user data

We will collect information  in an anonymous form about how visitors use our site including by recognising and counting the number of visitors to our site and seeing how visitors move around it. This helps us to improve the way our website works, for example, by ensuring that visitors easily find what they are looking for.

Any other questions

If you have any other questions or comments or feel the way in which we handle your information could be improved, please let us know by contacting info@trophealth.com